Towards end of our stay we noticed there are limited numbers of 'shopping trolleys' outside reception that can be, Dear eksf_norge, Thank you very much for visiting us recently at Suites & Villas by Dunas marking us the way to follow with your comments. We work hard every day to reach this and there is no better reward than reading a positive opinion like yours, thank you. Yours faithfully, Sanne Guest Experience. There is a gym we used everyday, the three swimmingpools are very nice with enough sunbeds, so always beds available! Our last visit - shame - as our kids have memories here. It is true that we do not offer entertainment in the Finnish language. 1,148 reviews. We have taken note of all your observations and we will take them in consideration in order to improve our services and be able to meet your expectations. Yours faithfully, Giuliana Guest Experience, On arrival the hotel we were impressed by the reception staff we waited a couple of minutes to check in and the staff on reception were very helpful . Sunnair S/n, 35100, Maspalomas, Gran Canaria Spain, Lock in the lowest price from these sites. in bedroom didn't work as there was no aerial lead connected but wasn't really a issue .I did mention to reception but, Dear Companion, thank you for choosing our Suite & Villas by Dunas for your last visit. The food in the restaurant was good with lots of choice but some of the hot food was far too cold. 80 - 121 (Based on Average Rates for a Standard Room) FORMERLY KNOWN AS. We arrived a day earlier than we had originally booked, and the reception dealt with it expertly, giving us a two-bedroom, two-bathroom suite for the whole stay (better than two different rooms we originally planned.) from the resort. Big thanks to every single person on the animation team making our stay an enjoyable one, super friendly and professional at all times keeping the holiday fun throughout, thanks also to housekeeping ensuring our rooms are always promptly tidy and the restaurant staff for ensuring every meal to be a pleasurable one, Dunas never fails and as a family we always love to return. Cleanliness 4.2. We do want to mention the following; You are able to get water from the bar until 00:00 hours and indeed there is no delivery to the room for water. The Animation team are superb! we have two small children and arrived with loads of luggage, kids stuff, stroller etc. See 1,148 traveller reviews, 804 candid photos, and great deals for Suites & Villas By Dunas, ranked #35 of 221 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. By no means this is a 4* resort. Dear RtwoDeetwo, I am very glad to hear that you visited us for the third time in 10 years. Heated pools Cons: 1. Yours faithfully, Guest Experience. But Im a veggie so a little more restricted. We are very happy to hear that we have met your expectations and we cannot wait to welcome you back again soon. Lopesan Villa del Conde Resort & Thalasso. H9392ECalisonr, Widnes, United Kingdom. Disappointed at Dunas. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Each suite includes a flat-screen TV . Club Coralia Suites & Villas by Dunas 4* Club Coralia Htel The Palms 4* Club Coralia Villas Mon Plaisir 3* Club Coralia Zornica 4* CO PROD - Club Coralia Pacific Panama 4* CO PROD LECLERC - Club Coralia BlueBay Grand Esmeralda 5* Combinato Duba & Fujairah : Centara Mirage Beach Resort Duba 4* / Miramar Al Aqah Beach Resort 5* SUITES AND VILLAS BY DUNAS. Tripadvisor - () 1,148 80454 Perhaps I visited on a bad week as has potential to be fantastic, Dear Nupeynoo , Thank you very much for visiting us recently at Suites & Villas by Dunas marking us the way to follow with your comments. Special mention to Christmas celebrations! Christmas kids activities Santa visit on a bike! You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Book Suites & Villas By Dunas, Maspalomas on Tripadvisor: See 1,122 traveler reviews, 765 candid photos, and great deals for Suites & Villas By Dunas, ranked #36 of 221 hotels in Maspalomas and rated 4 of 5 at Tripadvisor. Indeed, the problems you experienced in the room could have been solved and handled differently and we are sorry that no one apologized for this. LOCATION. We would be pleased to welcome you again in the future. A npszer Capellans strandtl kb. We work hard every day in order to meet the expectations of all our customers and we see the reward for this work through reviews like yours. We were at the far side of the site. It is located next to the Maspalomas golf course and the Dunas de Maspalomas nature reserve, whose beach is just 1200 metres (approx.) Kind regards, Claudio Guest Experience, Writing from around a tranquil pool on our last full day in this lovely resort which has been an absolute pleasure from the moment we arrived. Deep padded double sun beds were always available and there was a warm jacuzzi. Cleaning was daily, and it was good also. Kind regards, Sanne Guest Experience, Some positives and negatives with this resort. It faces Maspalomas palm grove and sand dunes, and offers a relaxing and tranquil atmosphere. The in-room fridge has been handy. . Overall the location for room was great for the kids, near at the pool and snack buffet. When we opened the doors I was upset to see that it didn't at all look like the room I was expecting. NAU Salgados Dunas Suite, Albufeira - Book NAU Salgados Dunas Suite online with best deal and discount with lowest price on Hotel Booking. See 1,122 traveller reviews, 765 candid photos, and great deals for Suites & Villas By Dunas, ranked #35 of 221 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. Lagunas del Mar By MP Hotels. Situ Maspalomas, au sud de l'le de Grande Canarie, le Club Coralia Suites & Villas by Dunas 4* bnficie d'une situation idale pour des vacances inoubliables.Les amoureux de la plage et du golf, les couples et les familles profiteront de conditions optimales pour passer un sjour mmorable grce la proximit du parc national des dunes de Maspalomas, de la promenade de . After walking for around 20 minutes with our suit cases we found said villa, right in the far corner of the resort. We are sorry to hear that your experiences at our hotel were so negative. Welcome to Dunas Hotels & Resorts. accommodation super clean. We are looking forward to welcoming you back soon at Suites & Villas by Dunas. Take your pick from the four outdoor pools on-site - the largest is lagoon-like and surrounded by palm trees. We also want to thank you for taking the time to write a review and send us your valuable opinion, which motivates us to improve our services day by day. Das Vier-Sterne-Hotel Suites & Villas by Dunas liegt neben dem Naturschutzgebiet der Dnen von Maspalomas, am Botanischen Garten Tony Gallardo. See photos and read reviews for the Suites & Villas By Dunas rooms in Maspalomas, Spain. When we opened the doors I was upset to see that it didn't at all look like the room I was expecting. We are looking forward to welcoming you back soon at Suites & Villas by Dunas. Please see our partners for more details. It could be a bit chaotic with queues at the food counter. We arrived a day earlier than we had originally booked, and the reception dealt with it expertly, giving us a two-. been working hard all year , some people want to chill beside the pool!!! All Inclusive. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Prices are calculated as of 30/01/2023 based on a check-in date of 12/02/2023. The hotel is a huge enterprise, so inevitably a bit impersonal place, but it is run very efficiently. The accommodation was excellent, spacious, neat, clean, recently refurbished. We work hard every day to meet the expectations of all our customers and reviews like yours are a welcome reward for our efforts. Value 4.0. AC was poor. It is an absolute pleasure to hear you visited for the third time. I recomend this hotel warmly. Dear Denise, Thank you very much for taking the time to send us this review. Couldn't change since the hotel was fully booked at the moment. Also, my husband, although not disabled, has arthritic knees and the long walk to the reception and restaurant and bar was going to be a problem. Well furnished, with consideration taken to the interior design. The pool was right outside our room and was lovely . we have two small children and arrived with loads of luggage, kids stuff, stroller etc. High quality evening shows. Dear Mrs. Lindsey, Thank you for choosing our Suite & Villas by Dunas for your last visit. Fantastic animation team and hotel 6 stars!! The bungalow was excellent, the bathroom in particular was wonderful. more. We work hard every day to reach this and there is no better reward than reading a positive opinion like yours, thank you. Kind regards, Zaira Guest Experience. Payments made by partners impact the order of prices displayed. Before I arrived I emailed and requested a Villa in a quiet sunny position if possible as I would be working during my stay and wanted to make use of the terrace. Karte. We hope you had a nice flight back home and if you ever decide to come back we will be very glad to welcome you. The hotel is located close to a natural heaven, the, I accept and understand the legal conditions. We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. We will also pass on your other comments regarding the restaurant and kitchen to the relevant departments so they can look into this matter. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The accommodation was great. Location 4.3. Good location, rude staff at the eating area. Kind regards, Sebastiaan Guest Experience. We chose the Dunas because it was reasonably priced, aware that we should not expect too much. We have taken note of all your observations and we will take them in consideration in order to improve our services and be able to meet your expectations. My other half really loved the food. Dear Mrs. Lesley H, thank you very much for your last visit at our Suites & Villas by Dunas and for sharing your opinion. We work hard every day to reach this and there is no better reward than reading a positive opinion like yours, thank you. We were allocated our room, a villa which we had paid more for. We was room 104 lovely room very modern. This resulted in damaged and unsafe paths, a dated dining room and general. All the staff are super friendly but we would like to thank the following people for another great holiday, Marion from the front desk (reception) Samuel, Diego and Rayco from the Bar, Monia from the massage studio.thanks everybody for having a great time. >> Read full review. The Dunas Suites and Villas has the look of a traditional Gran Canarian village - thanks to the terracotta-tinted bungalows and huge gardens filled with fountains, mosaics and tropical plants. I had told your staff at the location at three consecutive days and they promised they'd do something about it but nothing was being done. Christmas presents-age appropriate-for ALL the children who participated (for free, Dear drNS_13, Our main objective is to offer an excellent service to our customers. Escape a long, hot summer in the shade of the four-star Dunas Suites & Villas. For a couple of days there was some workmen doing some tiling which created dust and some noise. The setting is fine, with rooms ingeniously placed on two levels, so one stays in a small cluster of rooms, Dear Mr. AbuJan, Our main objective is to offer an excellent service to our customers. Kind regards, Guest Experience department. We also want to thank you for taking the time to write a review and send us your valuable opinion, which motivates us to improve our services day by day. It could be a bit chaotic with queues at the food counter. We are very happy to hear that we have met your expectations and we cannot wait to welcome you back again soon. Kind regards, Sanne Guest Experience. The best locations, hotels for all tastes, a service with heart and our priority: you. Our room was clean and relatively modern - even though we know that other rooms had been renovated even newlyer. Memorable Christmas away from home! This is the third time we have stayed here. We definitely don't want our guest to feel bad and we want them to enjoy their holidays and we also understand that there are some issues we have to work on, therefore We have taken note of all your observations to improve our services and be able to meet your expectations. Just a short walk away from the amazing Dunas de Maspalomas sand dunes lies the 4-star Suite Hotel Jardin Dorado. No porter service! Restaurants near Salobre Golf & Resort Villas, Maspalomas on Tripadvisor: Find traveller reviews and candid photos of dining near Salobre Golf & Resort Villas in Maspalomas, Spain. When we asked for help with luggage the receptionist just pointed at the lift. Yours faithfully, Claudio Guest Experience, Pool areas and overall site is nicely maintained. It is located next to the Maspalomas golf course and the Dunas de Maspalomas nature reserve, whose beach is just 1200 metres (approx.) We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. We immediately complained and was moved to another villa we had spotted was free on the long walk back to reception. Before I start I should point out I am a journalist who has made films about the hospitality industry and have seen how the some of the best hotels in the world conduct themselves. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dear Gail c, Thank you for spending your last holiday with us. Full, Dear Richard, Thank you very much for taking the time to send us this review. We have taken note of all your observations and we will take them in consideration in order to improve our services and be able to meet your expectations. Would definitely recommend. The bungalow was excellent, the bathroom in particular was wonderful. We want to mention it is a shame you don't wish to come back after having spent several holidays with us and we do hope you will change your mind. Traduzioni in contesto per "views of the Dunas de Maspalomas" in inglese-italiano da Reverso Context: Ideally located in Playa del Ingls on the popular tourist island of Gran Canaria, this tranquil, sea-front hotel offers stunning views of the Dunas de Maspalomas. Food good but a little repetitive. The hotel staff were telling us to walk with our cases to another hotel or a near by petrol station where we might be able to get a taxi to the, Dear belle1979Don, Thank you very much for visiting us recently at Suites & Villas by Dunas marking us the way to follow with your comments. The main pool has pumping music and the animation team putting on events and there are also quieter pools if you dont fancy being disturbed too much. Before I start I should point out I am a journalist who has made films about the hospitality industry and have seen how the some of the best hotels in the world conduct themselves. We work hard every day to reach this and there is no better reward than reading a positive opinion like yours, thank you. Lovely hotel great staff our bungalow suite was recently refurbished and very nice .Plenty of meal options all of a good standard .We would definitely revisit . We were happy. 800. Beaware that you cannot fill your water bottles anywhere after 20:00, and there wasn't any bottles delivered to our room. The hotel concept with suites is good but unfortunately the suites and general hotel facilities have not been maintained. Set in pretty gardens, the Dunas Suites And Villas Resort offers up a trio of pools and lots of activities. We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. . Lovely stay, ideal family winter fun in the sun. Termine. Problems with AC, after reporting it three times we've gotten the room next door and someone new was put in the old room without fixing the AC. We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. Dear Mrs. lindakabelaar, thousands of travelers stay with us every year, but we are delighted when customers like you let us know that your visit at Suites & Villas by Dunas met your expectations. On arrival, it was quite late but we were able to stowe our luggage in the office and scoot down and have some dinner as the dining room had not closed. Lovely hotel great staff our bungalow suite was recently refurbished and very nice .Plenty of meal options all of a good standard .We would definitely revisit . Dear VilleK963, Thank you very much for taking the time to send us this review. Tripadvisor performs checks on reviews. Quality, variety and volume of food was amazing. We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. We definitely don't want our guest to feel bad and we want them to enjoy their holidays and we also understand that there are some issues we have to work on, therefore We have taken note of all your observations to improve our services and be able to meet your expectations. Some rooms have a terrace with direct access to the water park. Claim your listing for free to respond to reviews, update your profile and much more. We have taken note of each suggestion and we will inform the corresponding departments. As such perhaps my expectations are set too high. The suite room we had was spacious & immaculately clean as was the whole of the resort with staff working continually to maintain the standard. The only minor downside was our room 327 was next door to the cleaning staff storage room and was very noisy from 8am in the morning lots of talking and noise of trolleys etc and then again from around 3pm .Empty bottles put in crates with lots of noise of trolleys etc again Would have been nice if they had kept the talking and laughing volume down especially in the mornings , must just be happy workers !!! This year the entertainment team were amazing (they always have been but this year they were the best), we cannot fault their enthusiasm, professionalism and overall friendliness. Indeed, the problems you experienced in the room could have been solved and handled differently and we are sorry that no one apologized for this. A lot of reviews mentioned the slow and outdated toasters and endless queues. Also, my husband, although not disabled, has arthritic knees and the long walk to the reception and restaurant and bar was going to be a problem. We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. The accommodation was great. Dear Mrs. Lindsey, Thank you for choosing our Suite & Villas by Dunas for your last visit. This hotel is ideal for families, couples and golfers, who want to enjoy a holiday in a haven of peace and open spaces, giving freedom of movement to our customers. Hoteldetails. Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio's travel planner. But Im a veggie so a little more restricted. The hotel is located close to a natural heaven, the Dunes of Maspalomas, in the middle of the unique Tony Gallardo Park. Positives: - Nice location walking distance to the beach - Great on-premise, Dear Sunshine701325, Thank you very much for taking the time to send us this review. We are sorry to hear that your experiences at our hotel were so negative. Book Suites & Villas By Dunas, Gran Canaria on Tripadvisor: See 1,149 traveller reviews, 815 candid photos, and great deals for Suites & Villas By Dunas, ranked #35 of 221 hotels in Gran Canaria and rated 4 of 5 at Tripadvisor. We work hard every day to reach this and there is no better reward than reading a positive opinion like yours, thank you. Kind regards, Zaira Guest Experience. We hope you had a nice trip back home and that we see you soon in Suites & Villas by Dunas. Nearly perfect autumn vacation for my wife, my 4years old daughter and myself. Whether you want your stay to be fun-filled or laid-back, this luxury resort has plenty to please. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Sunnair S/n, 35100, Maspalomas, Gran Canaria Spain, 5th/6th visit in 10yrs, first return since COVID and definitely gone downhill, especially the food and drinks, which were previously good/very good. Upon arrival we were given one of the worst villas on site. We also apologize for the fact that this was not mentioned to you. Restaurant ok. Food warm just as youd expect with an al inclusive. Within walking distance of beach and the dunes and promenade of Meloneras. Kind regards, Joanna Guest Experience, Upon arrival we were welcomed by very attentive reception staff. It is true that you are not allowed to bring your own wine into the restaurant, but we could indeed have informed you of this in another way. We are looking forward to welcoming you back soon. 4. Kind regards, Claudio Guest Experience. Cleaning was daily, and it was good also. Kind regards, Elena, Guest Experience, This is my second visit to Suites and Villas. Kind regards, Sanne Guest Experience. The family room was probably the best we have ever stayed in. Evening entertainment ok. Great weather. - Mold in our hot dogs at the pool bar lunch. The lady was very kind and understanding and offered us a suite, not a villa very close to everything, but not so close to be noisy. Find Vacation Rentals, Condos, and Resorts in Carib Playa, Marbella, Andalusia, Spain. Spectacular Christmas dinner and show!! The breakfast was the best meal. more. We got a taxi from the airport which was 40 euros and was dropped off at the sister hotel so we had to walk through the hotel to get to the other side. Some tiling which created dust and some noise, the Dunas because it was good with of... Which we had paid more for us for the kids, near at the far side of management. 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